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Our Outsourcing portfolio covers business solutions including IT systems development across a spectrum of industries:

Healthcare - HospitalPR+
  • Post Care Services
Retail Banking
  • Account Opening and Processing Services
  • Account Information Capture
  • Customer Queries
  • Cheque Clearing
  • Cheque payment reconciliation
  • Statement Processing
  • ATM Reconciliation
  • Investment Account Management
  • Management Reporting
Insurance
  • Customer Information Capture
  • Risk Assesment and Premium Computation
  • Policy Processing and Account Monitoring
  • Claims Management
  • Payment Reconciliation
  • Ongoing MIS & Reporting
Mortgage
  • Application Verification and Processing
  • Account Management
  • Payment Reconciliation
  • Account information updates
  • MIS reports
Credit Cards
  • Application, Screening and Card Issue
  • Customer Account Management
  • Collections and Customer Follow up
  • Accout Queries and Limit Enhancements
  • Accounting and payment recopnciliation
  • MIS reporting

 
 
“It’s really hard to do a decent job of outsourcing unless you have a sense of what your process is – where it starts, where it ends, its current performance, and so on.” - Thomas Davenport - Professor of management and Information Technology Babson College.
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